Shipping Policy

The Wall Story Shipping Details

Welcome to The Wall Story art gallery! We're thrilled to bring the world of captivating paintings to art enthusiasts across Singapore with our exclusive collection. To ensure a seamless art acquisition experience, we've outlined our Shipping Policy to provide you with all the information you need.

Shipping Locations

We extend our shipping services to patrons all over Singapore. Whether you're nestled in vibrant cities or serene remote areas, our commitment is to deliver our curated artworks right to your doorstep.

Shipping Methods

We have collaborated with dependable shipping partners to ensure the secure and timely delivery of your chosen artworks. Our shipping methods include:

Standard Art Shipping: Delivery within 5-7 business days.

Express Art Shipping (Optional): Expedited delivery within 1-3 business days for those seeking a quicker delivery.

Please note that shipping times may vary based on your location and the availability of the chosen artwork. The estimated delivery times will be displayed in your tracking details.

Order Processing

Our aim is to process and dispatch your art selections promptly. Orders received will be processed and dispatched within 1-3 business days. If you need your art urgently, please contact us for the Express Art Shipping option (T&C Applicable).

For urgent queries, reach out to us at thewallstoryandmore@gmail.com or call us at
+65 8747 6593

Delivery Delays

While we strive for timely deliveries, unforeseen factors such as weather conditions or logistical challenges beyond our control may cause delays. Your understanding and patience during such circumstances are highly appreciated.

Delivery Address

Kindly ensure that your provided delivery address is correct and complete. We cannot be held responsible for any issues arising from incorrect or incomplete addresses. Orders returned due to incorrect delivery addresses will incur additional charges for reshipment.

Missing or Damaged Artworks

If your order arrives with damaged artworks, please contact our customer support team within 7 days of receiving your order. We will collaborate with you to resolve the issue promptly.

For assistance, contact us at thewallstoryandmore@gmail.com, call us at +65 8747 6593 or send a WhatsApp message at +65-83571260

Returns and Exchanges

For information on returning or exchanging artworks, please contact us at thewallstoryandmore@gmail.com or +65 8747 6593

International Shipping

For international art enthusiasts, please connect with us at thewallstoryandmore@gmail.com or call us at +65 8747 6593

Contact Us

Should you have any queries or concerns about our The Wall Story Shipping Policy, feel free to reach out to our customer support team at thewallstoryandmore@gmail.com or +65 8747 6593. You can also shoot a quick WhatsApp message at +65-83571260

Thank you for choosing The Wall Story Art gallery for your artistic needs. We are committed to making your art acquisition experience delightful and delivering handpicked paintings to your doorstep, wherever you are in Singapore.